Warranty InformationWe sell only top-quality products and work very hard to insure you are satisfied with all your purchases made with MotorCityReman.com. Please use the instructions below to insure that your returns are handled in a timely manner.
Warranty and Return Policies
MOTOR CITY REMAN offers a 10 point Customer Satisfaction Warranty
#1 - Our "Maxx High Performance Alternators" when properly installed, are warranted by MOTOR CITY REMAN against defects in materials and workmanship for replacement for the LIFETIME of unit with original receipt
#2 - We offer a Premium 2 year replacement warranty on Lawn & Garden, Marine, Motocycle, ATV, Snowmobile Starter and Alternators. Industrial Starter and Alternators, and Specialty Electronic Components are replacement warranted for a period of one year.
#3 - This warranty extends to the application under normal use and service and does not apply to overload, rust, deliberate abuse, submersions, broken drive gears or housings or any other damaged not attributed directly to item.
#4 - Improper installation, careless handling, tampering or dismantling of item makes this warranty null and void.
#5 - This warranty being expressly in lieu of all other obligations or liabilities and MOTOR CITY REMAN neither assumes nor authorizes any other person or firm to assume for it any other liability in connection with the sale of its products or merchandise.
#6 - Our warranty is limited to the repair or replacement of defective units only. We do not offer a cash refund on any electrical item that has been installed on vehicle. A 20% restocking fee will be applied to all returns. If a refund is given(Non-special order items only), it will be for the purchase price of the merchandise only. Shipping charges will not be refunded.
#7 - When making a warranty claim, "item" must be accompanied by original sales receipt.
#8 - Warranty work can sometime take up to 14 days.
#9 - Buyer is responsible for any and all shipping charges.
#10 - We do not cover any type of labor claim.
Our goal is 100% Customer Satisfaction.
Please address questions or concerns to motorcityreman@comcast.net Or 586-773-2089
Thank you
Motor City Reman
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